Shipping & Returns

Shipping

Free Shipping Details

American Workspace Inc. offers FREE Shipping on all orders of $200 or more that ship to a business/loading dock in the Contiguous USA, with a few exceptions as so noted below.

If your purchase is less than 75 pounds, and it is not over 5 feet, it will most likely be shipped via UPS, FED-X, or other small package delivery service. If your purchase is over 75 pounds, or large in size, it will be shipped by a freight company of our or the manufacturers choice. Free Shipping is only for Orders $200 or more to a business loading dock. Delivery of a lesser value than $200 or to a residence with/without lift-gate service will incur additional fees.
   
Free Shipping Exception: Shipments to residential addresses or addresses not easily accessed

This offer DOES NOT APPLY to orders shipping to destinations not readily accessible by tractor-trailer (e.g., a residence needing lift gate service, a ship-to address in a remote location, etc.) In such cases, we will need to make additional arrangements with the designated freight carrier which may involve additional charges that will be solely responsible of the buyer

Free Shipping Exception: Shipments to Alaska, and Hawaii or other non-contiguous locations

This offer DOES NOT APPLY to orders shipping to water-locked destinations (e.g., Martha's Vineyard, Nantucket, Florida Keys, Santa Catalina Island, etc.). American Workspace Inc. will ship only to a port city located in the contiguous USA, at which point our customer (or designee) must take ownership and become responsible for any additional cost incurred in forwarding merchandise to a final destination.

If you have any questions, please Contact Us or call 800-618-8028 to discuss further.

Free Shipping Follow Up

We will contact you after we receive your order, but before production begins, with any incremental shipping costs for your review and final approval at which time you will have the option of cancelling the order.

As soon as we have a good idea of the shipping plan we will advise you via email. We will also keep you apprised about your order status and when it ships along with the tracking information.

FOB Point

Each product has a typical FOB point. FOB points indicate where the product will typically ship from. Ownership and product responsibility transfers to the buyer at the time of shipping from the FOB point.

Returns

Returns for Storage, Workspace, and Mobile Cabinet products are in accordance with the Terms and Conditions. In summary, products can only be returned with prior approval and may be subject to a 50% restocking fee based upon list price and not necessarily the price you actually paid for the item. All Built-to-Order products are generally non-returnable. OTHER RESTRICTIONS MAY APPLY.

American Workspace will not be responsible for any shipping surcharges including, but not limited to, the aforementioned.

If you have any questions, please Contact Us or call 800-618-8028 to discuss further.


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